Terms of Service

About These Terms

These Terms of Service govern your use of this website and general engagement with Dora Health and Wellbeing Pty Ltd ("Dora"). By using this site you agree to these terms. Formal care services are governed by an individual service agreement provided before services commence.

Our Services

Dora provides in-home care and disability support services in Western Australia, including specialist support for people living with spinal cord injury. Information on this website is general in nature and is not medical advice — always consult your GP or treating specialist about your individual circumstances.

Service Agreements and NDIS

Services are delivered under a written service agreement which sets out supports, pricing, cancellation terms and responsibilities. We support NDIS participants who are self-managed or plan-managed. Nothing on this website constitutes a guarantee of funding or eligibility.

Website Content

We take care to keep the content of this site accurate and current but do not warrant that it is free of errors or omissions. Content, branding and imagery on this site belong to Dora (or are used with permission) and may not be reproduced without consent.

Liability

To the extent permitted by law, Dora excludes liability for any loss arising from use of this website. Nothing in these terms excludes rights that cannot be excluded under the Australian Consumer Law.

Feedback and Complaints

We welcome feedback. Please contact us using the details below. NDIS participants may also contact the NDIS Quality and Safeguards Commission at ndiscommission.gov.au or on 1800 035 544.

Dora Health and Wellbeing Pty Ltd · ABN 71 684 687 901 · 22B Chesterfield Avenue, Hocking WA · info@dorahealth.com.au · 0438 335 050